$10 Off Your First Pickup & Delivery Order. Promo Code: TRYIT
$10 Off Your First Pickup & Delivery Order.
Promo Code: TRYIT
Promo Code: TRYIT
$10 Off Your First Delivery Order.

Open Daily: 8am to 10pm
Last Wash: 10pm

FAQs

Frequently Asked Questions

If you have additional questions, please use our Contact page.
For Pickup and Delivery, contact our Customer Service team at cs@risenrinse.com or 919-237-2417.
Yes. We offer a truly FREE laundry pickup and delivery for both residential and commercial.

Any business from restaurants, nursing homes, bars, airbnb, senior lving – you name it. We are here to serve anyone’s commercial laundry needs.
Yes. We do have an order minimum. Please refer to Pickup and Delivery for more details.
No. It’s completely free. Offering “free” pickup and delivery while charging a service or gas fee is misleading — we don’t operate that way. No service fee, no delivery fee, no gas fee – no gimmicks.
Laundry pickup and delivery is available six days a week from Monday through Saturday. Our route starts from 7:30 am and continues until all pickups and drop offs are complete for that day. Sundays are delivery days only.
We currently serve Durham, Carrboro, Chapel Hill, Morrisville and some parts of Raleigh. We do plan on expanding our service area in future. To find out if we service your area, please click Service Areas.
We accept any items that are known to be washed in a washer machine. Please make sure to read the label first. We do not wash items that are not machine washable.
We wash comforters and rugs of any size. Just make sure to read the label and confirm that your comforters/rugs are machine washable.
Yes. We air dry items that are not supposed to be in the dryer. Just let us know which items you would like us to air dry.
No need to pre-sort. We’ll sort your items by color prior to washing.
Label all bags clearly with your name using a Sharpie marker to prevent loss or mix-ups.

Use plastic garbage bags/disposal bags or washable laundry bags. DO NOT use plastic hampers, paper bags, cardboard boxes, or any containers.

Make sure all bags are securely tied. Open bags risk spilling clothing during transport.
Your laundry is neatly folded and packaged in a brand new clear plastic bag with your name on it.
No, you do not need to be home for pickup or delivery. Just make sure to place your clothes where our driver can easily access. We will drop it off at the same location. You can also leave us instructions when placing your order.
You can please order online by clicking on “Schedule A Pickup” located on the top bar of the page. You can also contact our Customer Service team at 919-237-2417 to place your order.
Currently, we do not provide same day pickup and delivery.
When you create an account online or via our mobile app, you’ll provide us with a credit card to use for completed orders. The card will be automatically charged prior to delivery.
Yes. We provide wash, dry and fold service. So, Please refer to Wash, Dry & Fold for more details.
Services include:
Wash, Dry and Fold
We hang formal dress shirts/pants or dresses upon request.
We air dry items if any items require air drying upon request.

Detergent – Tide Pods, Gain Pods, Tide Free & Gentle Pods, All Free and Clear Pods.
Bleach – Clorox (for whites)
Dryer Sheets – Bounce We will separate dark and lights before we put your clothes into washer.
We neatly fold your laundry and put it in a clear plastic bag.

Same day if dropped off before 3pm and 12pm the following day if dropped off after 3pm. Please note that we have limited spots available each day for same day service, so it’s first come first serve basis.
Yes! If you want to give us your preferred products, that’s no problem. So, We’ll use your provided detergent/softener and return with your neatly folded laundry.

You can drop off your clothes for us to wash and fold anytime between 8:00 a.m. – 10:00 p.m. So, we are always attended.

We accept any items that are known to be washed in a washer machine. So, Please make sure to read the label first. We do not wash items that are not machine washable.
Yes. There is a minimum on every order. Please refer to Wash, Dry & Fold for more details.
Yes. We air dry items that are not supposed to be in the dryer. So, Just let us know which items you would like us to air dry.
No need to pre-sort. We’ll sort your items by color prior to washing.
We weigh your clothing before we launder your clothing. So, the clothing is charged based on the “before weight” and payment must be made at the time of drop-off.
Your laundry is neatly folded and packaged in a brand new clear plastic bag with your name on it.

Please call Rise N Rinse Laundromat at 919-237-2417 or email us at cs@risenrinse.com. So, We will be happy to talk to you or help walk you through placing your first order.

Yes, some customers always want their clothing laundered the same way. So, others change it weekly depending on what clothing they are having washed.
We do our best to accommodate every request. So, Let us know how you want your laundry done by putting it in your profile.

Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain. So, We do not guarantee stain removal.

You are welcome to bring your own detergent if you prefer.

No contract is required for commercial laundry customers. We will earn your business each and every time we launder your items.

We do pickup and delivery laundry service seven days a week. Our route starts at 7:30am. We will work with our customers on an individual basis to create a schedule that works for you.

Our turnaround time is 24 hours, however some of our commercial customers prefer we pick up the dirty clothes on Friday and return them on Monday. We will work around your schedule.

Yes, you can create your account online yourself.

Where can I find the best self-serve laundry in Durham, NC?

If you’re looking for a clean, convenient, and well-equipped self-serve laundry in Durham, NC, look for a laundromat that offers multiple washer and dryer sizes, modern payment options, a clean environment, and staff available to assist when needed. Rise N Rinse provides commercial grade equipment designed to handle everything from everyday clothing to oversized comforters, helping customers complete laundry efficiently.

What to Look for When Choosing a Self-Serve Laundromat

Feature

Why It Matters

Multiple washer sizes

Handles everything from small loads to bulky bedding

Large-capacity dryers

Helps dry clothes more efficiently

Clean facility

Creates a better customer experience

Friendly staff

Assistance is available if needed

Modern payment options

Makes laundry day simpler and more convenient

Helpful Resource: American Cleaning Institute – Laundry Tips 

Both services solve different problems. The best option depends on whether you want convenience or prefer doing your own laundry.

Feature

Self-Serve Laundry

Wash, Dry and Fold

You wash your own clothes

Laundry handled by professionals

Best for customers who enjoy doing laundry

Saves the most time

Ideal for weekly family laundry

Best for busy professionals

Good

Excellent

Expert Tip: If your weekly laundry takes more than two hours, Wash, Dry and Fold may be the more convenient option.

Related Service: Wash, Dry and Fold

Yes. Commercial washers are specifically designed to accommodate larger household items that may not fit comfortably in a standard home washing machine. Comforters, duvet covers, sleeping bags, blankets, and large towels are typically easier to clean using high-capacity commercial equipment.

Item

Home Washer

Commercial Washer

King-size comforter

Often too large

✅ Suitable

Sleeping bag

Limited space

✅ Suitable

Large blanket

May overload machine

✅ Better capacity

Multiple towels

Several loads

✅ Fewer loads

Helpful Resource: American Cleaning Institute – Fabric Care Guidance

Commercial laundromats can help you wash larger loads more efficiently while providing equipment that is designed for bulky household items and faster turnaround.

Home Laundry

Self-Serve Laundry

Smaller machines

Commercial-capacity machines

One load at a time

Multiple loads simultaneously

Longer drying times

High-capacity dryers

Limited for bulky bedding

Suitable for oversized items

More loads required

Fewer loads for family laundry

Did You Know?

Using larger commercial washers often reduces the number of loads needed, making laundry day more efficient for families. 

Absolutely. Many apartments, student housing communities, and rental properties have limited laundry facilities or smaller machines. Self-Serve Laundry provides access to larger commercial equipment that can help customers complete weekly laundry more efficiently.

It is particularly useful for:

  • College students
  • Apartment residents
  • Families
  • Shared households
  • Customers washing bulky bedding

Both services are convenient but designed for different lifestyles.

Feature

Self-Serve Laundry

Pickup & Delivery

Visit the laundromat

Laundry collected from home

Wash clothes yourself

Best for busy schedules

Good

Excellent

Maximum convenience

Great for families & professionals

If you enjoy doing your own laundry, Self-Serve Laundry is an excellent choice. If saving time is your priority, Pickup and Delivery offers the greatest convenience.

Related Service: Laundry Pickup and Delivery Service

The total time depends on your laundry volume, machine selection, and drying requirements. Commercial-grade equipment is designed to handle larger loads efficiently, helping many customers complete multiple loads in less time than they would using standard residential machines.

Expert Tip: Sorting your laundry before arriving and choosing the right washer size can help speed up the entire process.

Choosing the right laundromat isn’t only about location. Consider the features that contribute to a better laundry experience.

Consideration

Why It Matters

Clean facility

More comfortable environment

Multiple machine sizes

Suitable for every laundry load

Commercial dryers

Faster drying

Friendly staff

Assistance when needed

Convenient payment options

Easier transactions

Additional laundry services

More flexibility as your needs change

These features help ensure a smoother, more convenient laundry visit.

To help protect your clothing and improve washing performance:

  • Separate light and dark colours.
  • Avoid overloading the washer.
  • Follow garment care labels.
  • Use the recommended amount of detergent.
  • Select the correct water temperature for the fabric type.
  • Dry garments according to their care instructions.

Helpful Resources:

  • American Cleaning Institute – Laundry Tips
  • CDC – General Laundry & Hygiene Guidance 

Every customer has different laundry needs. The table below can help you choose the most suitable service.

If You Need…

Recommended Service

Wash your own clothes

Self-Serve Laundry

Save time every week

Wash, Dry and Fold

Laundry picked up from your home

Laundry Pickup and Delivery Service

Laundry for your business

Commercial Laundry Services

Wash oversized comforters

Self-Serve Laundry

Regular family laundry without the work

Wash, Dry and Fold

Ongoing laundry support for your business

Commercial Laundry Services

Need help in deciding? Our team can help you choose the service that best matches your schedule, laundry volume, and preferences.

Yes. We provide wash, dry and fold service. So, Please refer to Wash, Dry & Fold for more details.
Services include:
Wash, Dry and Fold
We hang formal dress shirts/pants or dresses upon request.
We air dry items if any items require air drying upon request.

Detergent – Tide Pods, Gain Pods, Tide Free & Gentle Pods, All Free and Clear Pods.
Bleach – Clorox (for whites)
Dryer Sheets – Bounce We will separate dark and lights before we put your clothes into washer.
We neatly fold your laundry and put it in a clear plastic bag.

Same day if dropped off before 3pm and 12pm the following day if dropped off after 3pm. Please note that we have limited spots available each day for same day service, so it’s first come first serve basis.
Yes! If you want to give us your preferred products, that’s no problem. So, We’ll use your provided detergent/softener and return with your neatly folded laundry.

You can drop off your clothes for us to wash and fold anytime between 8:00 a.m. – 10:00 p.m. So, we are always attended.

We accept any items that are known to be washed in a washer machine. So, Please make sure to read the label first. We do not wash items that are not machine washable.
Yes. There is a minimum on every order. Please refer to Wash, Dry & Fold for more details.
Yes. We air dry items that are not supposed to be in the dryer. So, Just let us know which items you would like us to air dry.
No need to pre-sort. We’ll sort your items by color prior to washing.
We weigh your clothing before we launder your clothing. So, the clothing is charged based on the “before weight” and payment must be made at the time of drop-off.
Your laundry is neatly folded and packaged in a brand new clear plastic bag with your name on it.

Please call Rise N Rinse Laundromat at 919-237-2417 or email us at cs@risenrinse.com. So, We will be happy to talk to you or help walk you through placing your first order.

Yes, some customers always want their clothing laundered the same way. So, others change it weekly depending on what clothing they are having washed.
We do our best to accommodate every request. So, Let us know how you want your laundry done by putting it in your profile.

Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain. So, We do not guarantee stain removal.

You are welcome to bring your own detergent if you prefer.
Yes. We provide wash, dry and fold service. So, Please refer to Wash, Dry & Fold for more details.
Services include:
Wash, Dry and Fold
We hang formal dress shirts/pants or dresses upon request.
We air dry items if any items require air drying upon request.

Detergent – Tide Pods, Gain Pods, Tide Free & Gentle Pods, All Free and Clear Pods.
Bleach – Clorox (for whites)
Dryer Sheets – Bounce We will separate dark and lights before we put your clothes into washer.
We neatly fold your laundry and put it in a clear plastic bag.

Same day if dropped off before 3pm and 12pm the following day if dropped off after 3pm. Please note that we have limited spots available each day for same day service, so it’s first come first serve basis.
Yes! If you want to give us your preferred products, that’s no problem. So, We’ll use your provided detergent/softener and return with your neatly folded laundry.

You can drop off your clothes for us to wash and fold anytime between 8:00 a.m. – 10:00 p.m. So, we are always attended.

We accept any items that are known to be washed in a washer machine. So, Please make sure to read the label first. We do not wash items that are not machine washable.
Yes. There is a minimum on every order. Please refer to Wash, Dry & Fold for more details.
Yes. We air dry items that are not supposed to be in the dryer. So, Just let us know which items you would like us to air dry.
No need to pre-sort. We’ll sort your items by color prior to washing.
We weigh your clothing before we launder your clothing. So, the clothing is charged based on the “before weight” and payment must be made at the time of drop-off.
Your laundry is neatly folded and packaged in a brand new clear plastic bag with your name on it.

Please call Rise N Rinse Laundromat at 919-237-2417 or email us at cs@risenrinse.com. So, We will be happy to talk to you or help walk you through placing your first order.

Yes, some customers always want their clothing laundered the same way. So, others change it weekly depending on what clothing they are having washed.
We do our best to accommodate every request. So, Let us know how you want your laundry done by putting it in your profile.

Please put any clothing that needs special attention in a small bag with a note on what you need done. We will do the best we can. If, however, you pretreat a stain as soon as it happens, the odds go up that it will be successful in removing the stain. So, We do not guarantee stain removal.

You are welcome to bring your own detergent if you prefer.

No contract is required for commercial laundry customers. We will earn your business each and every time we launder your items.

We do pickup and delivery laundry service seven days a week. Our route starts at 7:30am. We will work with our customers on an individual basis to create a schedule that works for you.

Our turnaround time is 24 hours, however some of our commercial customers prefer we pick up the dirty clothes on Friday and return them on Monday. We will work around your schedule.

Yes, you can create your account online yourself.

Where can I find the best self-serve laundry in Durham, NC?

If you’re looking for a clean, convenient, and well-equipped self-serve laundry in Durham, NC, look for a laundromat that offers multiple washer and dryer sizes, modern payment options, a clean environment, and staff available to assist when needed. Rise N Rinse provides commercial grade equipment designed to handle everything from everyday clothing to oversized comforters, helping customers complete laundry efficiently.

What to Look for When Choosing a Self-Serve Laundromat

Feature

Why It Matters

Multiple washer sizes

Handles everything from small loads to bulky bedding

Large-capacity dryers

Helps dry clothes more efficiently

Clean facility

Creates a better customer experience

Friendly staff

Assistance is available if needed

Modern payment options

Makes laundry day simpler and more convenient

Helpful Resource: American Cleaning Institute – Laundry Tips 

Both services solve different problems. The best option depends on whether you want convenience or prefer doing your own laundry.

Feature

Self-Serve Laundry

Wash, Dry and Fold

You wash your own clothes

Laundry handled by professionals

Best for customers who enjoy doing laundry

Saves the most time

Ideal for weekly family laundry

Best for busy professionals

Good

Excellent

Expert Tip: If your weekly laundry takes more than two hours, Wash, Dry and Fold may be the more convenient option.

Related Service: Wash, Dry and Fold

Yes. Commercial washers are specifically designed to accommodate larger household items that may not fit comfortably in a standard home washing machine. Comforters, duvet covers, sleeping bags, blankets, and large towels are typically easier to clean using high-capacity commercial equipment.

Item

Home Washer

Commercial Washer

King-size comforter

Often too large

✅ Suitable

Sleeping bag

Limited space

✅ Suitable

Large blanket

May overload machine

✅ Better capacity

Multiple towels

Several loads

✅ Fewer loads

Helpful Resource: American Cleaning Institute – Fabric Care Guidance

Commercial laundromats can help you wash larger loads more efficiently while providing equipment that is designed for bulky household items and faster turnaround.

Home Laundry

Self-Serve Laundry

Smaller machines

Commercial-capacity machines

One load at a time

Multiple loads simultaneously

Longer drying times

High-capacity dryers

Limited for bulky bedding

Suitable for oversized items

More loads required

Fewer loads for family laundry

Did You Know?

Using larger commercial washers often reduces the number of loads needed, making laundry day more efficient for families. 

Absolutely. Many apartments, student housing communities, and rental properties have limited laundry facilities or smaller machines. Self-Serve Laundry provides access to larger commercial equipment that can help customers complete weekly laundry more efficiently.

It is particularly useful for:

  • College students
  • Apartment residents
  • Families
  • Shared households
  • Customers washing bulky bedding

Both services are convenient but designed for different lifestyles.

Feature

Self-Serve Laundry

Pickup & Delivery

Visit the laundromat

Laundry collected from home

Wash clothes yourself

Best for busy schedules

Good

Excellent

Maximum convenience

Great for families & professionals

If you enjoy doing your own laundry, Self-Serve Laundry is an excellent choice. If saving time is your priority, Pickup and Delivery offers the greatest convenience.

Related Service: Laundry Pickup and Delivery Service

The total time depends on your laundry volume, machine selection, and drying requirements. Commercial-grade equipment is designed to handle larger loads efficiently, helping many customers complete multiple loads in less time than they would using standard residential machines.

Expert Tip: Sorting your laundry before arriving and choosing the right washer size can help speed up the entire process.

Choosing the right laundromat isn’t only about location. Consider the features that contribute to a better laundry experience.

Consideration

Why It Matters

Clean facility

More comfortable environment

Multiple machine sizes

Suitable for every laundry load

Commercial dryers

Faster drying

Friendly staff

Assistance when needed

Convenient payment options

Easier transactions

Additional laundry services

More flexibility as your needs change

These features help ensure a smoother, more convenient laundry visit.

To help protect your clothing and improve washing performance:

  • Separate light and dark colours.
  • Avoid overloading the washer.
  • Follow garment care labels.
  • Use the recommended amount of detergent.
  • Select the correct water temperature for the fabric type.
  • Dry garments according to their care instructions.

Helpful Resources:

  • American Cleaning Institute – Laundry Tips
  • CDC – General Laundry & Hygiene Guidance 

Every customer has different laundry needs. The table below can help you choose the most suitable service.

If You Need…

Recommended Service

Wash your own clothes

Self-Serve Laundry

Save time every week

Wash, Dry and Fold

Laundry picked up from your home

Laundry Pickup and Delivery Service

Laundry for your business

Commercial Laundry Services

Wash oversized comforters

Self-Serve Laundry

Regular family laundry without the work

Wash, Dry and Fold

Ongoing laundry support for your business

Commercial Laundry Services

Need help in deciding? Our team can help you choose the service that best matches your schedule, laundry volume, and preferences.